I don't expect them to monitor every single thing that happens on their site.
But when someone starts a group called "There's a perfectly good path right next to the road you stupid cyclist!" which is full of rubbish like "No matter how far to the left you are, you're taking up my road. My car is hard, and i am not slowing down!" and Facebook is told about it - by all sorts of people, not just me, don't you think they should be doing something about it?
Maybe the people who started the group thought they were being funny. Maybe they're DEADLY serious. I don't know. I don't really care. It's nasty, and it shouldn't be allowed.
If it was race hate rather than bike hate, would the page still be there? What's the difference?
6. You will not bully, intimidate, or harass any user.
7. You will not post content that is hateful, threatening, pornographic, or that contains nudity or graphic or gratuitous violence.
Facebook's Simon Axten told us the group has been reviewed and deemed kosher by the company's staff. Presumably the reason they are not removing this group boils down to how one interprets the phrase "actionable threats of violence." Here's Axten's explanation:
We take our Statement of Rights and Responsibilities very seriously and react quickly to remove reported content that violates our policies. Specifically, we're sensitive to content that includes hate speech and/or actionable threats of violence. The goal of these policies is to strike a very delicate balance between giving Facebook users the freedom to express their opinions and beliefs, even controversial ones, and maintaining a safe and trusted environment.
We've reviewed this group and determined that it doesn't violate our policies. We encourage users to report anything they feel does violate these policies using the report links located throughout the site. Thanks.
So what am I doing about it? I've closed my Facebook account. Now they've got 24,999,999. Do you think they care?